Terms of service

Terms of Service – VYBE Sydney

Version 1.0
Last updated: November 2, 2025

Welcome to the VYBE Sydney website.
These Terms of Service govern your use of our website, purchases made through our online store, and all related services provided by VYBE Sydney (“we”, “us”, or “our”).

By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General Information

1.1. VYBE Sydney operates as an online-only brand, offering apparel, accessories, and lifestyle products through its website.
1.2. We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page.
1.3. Continued use of the website after changes are published constitutes acceptance of the updated terms.

2. Products & Information

2.1. We make every effort to ensure that product descriptions, images, and prices are accurate.
2.2. Minor variations in colour, fit, or appearance may occur due to screen settings or manufacturing differences.
2.3. We reserve the right to modify product offerings, pricing, or availability at any time without prior notice.

3. Orders & Payments

3.1. Orders can be placed through our website by completing the checkout process.
3.2. Payment must be made in full at the time of purchase using the available secure payment methods.
3.3. An order is considered confirmed only after successful payment has been received.
3.4. Once an order has been confirmed and processing has begun, changes or cancellations may no longer be possible.

4. Shipping & Delivery

4.1. We offer free worldwide shipping, unless otherwise stated at checkout.
4.2. Estimated delivery times are typically 5–7 business days, depending on the destination.
4.3. Orders may be shipped from fulfilment partners or warehouses located outside your country of residence.
4.4. Delivery delays caused by carriers, customs authorities, or circumstances beyond our control are not the responsibility of VYBE Sydney.

5. Prices & Taxes

5.1. Prices are displayed in the currency shown at checkout and include applicable taxes where required.
5.2. Customers are responsible for any customs duties, import taxes, or fees that may apply to international orders.

6. Returns & Refunds

6.1. Returns are accepted in accordance with our Returns & Refund Policy, which forms part of these Terms of Service.
6.2. Items must be returned within 14 days of delivery, unused, and in original condition.
6.3. All return shipping costs are the responsibility of the customer, except where required under Australian Consumer Law.
6.4. Refunds are processed within 14 days after the returned item has been received and inspected.

7. Consumer Rights

Nothing in these Terms of Service limits or excludes your rights under the Australian Consumer Law (ACL).

Under ACL, you may be entitled to a repair, replacement, or refund if a product is faulty, unsafe, or not as described.

8. Liability

8.1. To the extent permitted by law, VYBE Sydney is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
8.2. We are not responsible for delays or service interruptions caused by third parties or events beyond our reasonable control.

9. Intellectual Property

9.1. All content on this website, including text, images, logos, and designs, is the intellectual property of VYBE Sydney or its licensors.
9.2. You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Privacy

10.1. Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms of Service.
10.2. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws applicable under the Australian Consumer Law, without limiting mandatory consumer protections.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: info@vybe-sydney.com

VYBE Sydney operates as an online-only brand, and customer support is provided exclusively via email.

Summary

Online-only store
Secure checkout & payment
Free worldwide shipping (unless stated otherwise)
Returns within 14 days (return shipping at customer’s cost)
Consumer rights protected under Australian Consumer Law